STORE POLICY


    Please allow appropriate time for your products to arrive.
    We will notify you with a tracking number when your order is
    shipped. We do not acknowledge orders unless requested.
    Shipments are sent within 2 business days if the item is in stock.

    Shipping is normally at our discretion using USPS and FedEx Ground. unless a mutual method of shipping is granted by us.

    We welcome all Corporate or Government inquiries. Please email or call us.

    We want your shopping experience to be enjoyable. We provide our customers as much detailed product information so they can make a good buying decision.

    Please call or write us if you have any questions about a specific product, we will be happy to offer any additional information you might need. If you wish to speak to us please email with your telephone number and we will get back to you promptly.

    RETURN POLICY

    We offer a 5 business day return policy if your purchase didn't meet your expectations or wrong item ordered.  Just return your un-used product prepaid and insured to us and we will replace it with the another if needed or we will refund your payment minus our prepaid shipping charges.  All items being returned must be in original box with everything intact. (including parts, inside packaging and manuals etc).

    Call or write us to pre-authorize your return. No returns will be accepted without prior authorization and no returns will be made after the five day grace period has expired.

    We reserve the right to charge a 20% restocking fee plus our prepaid shipping charges on damaged, incomplete, or unwanted merchandise; or items incorrectly ordered by the customer returned to us.

    Shipping charges for returning merchandise are the customers responsibility.

    All defective claims must be made within 5 days of receipt of merchandise.  No exceptions.  Warranty cards enclosed in some merchandise must be returned within five days to the manufacturer's address for any extended work which is the obligation of the manufacturer and not The Blacklight Shop.
     

     

     

     

     

     

     

     

     

     

     

     

     


    Returned items after the initial 5 days from purchase will not be accepted unless authorized by us.

    Payment Methods
    We welcome PayPal, Visa, Mastercard,  and Government Impact cards as well as money orders, personal and company checks.

    Purchase Orders from City, County, State, Federal Government as well as all Public Education are normally accepted. Our terms for open purchase orders are due upon receipt.

    STORE HOURS

    Our virtual store hours are 24/7.

     



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                     Copyrighted 2005